Australia's Specialist Supplier of Industrial & Commercial Insulation Materials

Privacy Policy

At FM Insulation Supplies, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information received through our website.

Information We Collect

We collect information to provide better services to website visitors. We collect information in two ways:

  • Information you provide us directly: We ask for certain information such as your name, email address, phone number, and payment information when you use our contact form or checkout process. We use this information to respond to your inquiries and fulfill your orders.
  • Information we collect automatically: We use cookies and web analytics tools like Google Analytics to collect information about how you interact with our website. This includes which pages you visit, what you click on, your IP address, and basic geographic information. We use this information to improve our website for visitors.

How We Use Information

We use the information we collect for purposes including:

  • Responding to your inquiries and requests
  • Providing our products and services
  • Improving our website
  • Marketing and advertising our products and services
  • Analytics and website optimization
  • Complying with legal obligations

We do not rent, sell or share your personal information with third parties except as necessary to provide our services or as required by law.

Your Choices

You can request access to the personal information we hold and ask us to correct or delete your personal information. You can opt-out of marketing communications at any time.

Website Cookies

We use cookies to operate and improve our website. For example, cookies help us recognise repeat visitors and allow easy access to and use of our website. You can disable cookies through your browser but our website may not work as intended with cookies disabled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend you read the privacy policies of any linked sites.

Contact Us

If you have any questions about our privacy practices, please contact us via our contact form. We will address your concerns and modify our policies if needed.

Changes to this Policy

We may change this Privacy Policy from time to time. We will post any privacy policy changes on this page and encourage you to review it periodically.

Effective Date: 16th January 2024